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Education Session |
Session 304 Thursday, September 18, 2025 ~ 1:00 - 2:00 p.m. (CDT) 1.2 CNEs Behind the Glass: Illuminating the ROI of Family-Centered Care Description Family engagement is more than a checkbox - it’s a catalyst for measurable impact across quality, growth, and outcomes in home health and hospice. In this data-driven session, we’ll step “through the looking glass” to examine the real-world return on investing in meaningful family connection. From reducing avoidable readmissions to enhancing CAHPS scores and word-of-mouth referrals, participants will explore how family communication strategies can align compassion with compliance—and ultimately fuel sustainable growth. Together, we’ll also take a closer look at your own agency’s current approach to family engagement. Through a guided in-session analysis, you’ll identify strengths, uncover gaps, and walk away with personalized insights and next steps to elevate the family experience in your organization. Whether you're a clinical leader, quality manager, or administrator, this session will help you reimagine family engagement not as a burden, but as a business advantage.
Owners, C-Level Executives, Administrators, Operations Leaders, Clinical Leaders, Quality Leaders Speaker(s)
Continuing Education Kansas Home Care & Hospice Association is approved as a provider of CNE by the Kansas State Board of Nursing. This course offering is approved for 1.2 contact hours applicable for APRN, RN, or LPN relicensure. Kansas State Board of Nursing provider number: LT0287-0314. Other disciplines will need to apply independently – a certificate of attendance for 1.0 CE hours will be provided. |
