Session 202
Wednesday, September 17, 2025 ~ 10:00 - 11:00 a.m. (CDT)
1.2 CNEs
Down the Rabbit Hole: Discovering the Secrets to Loyal Employees
Description
This workshop
explores the essential elements that drive genuine employee loyalty—beyond
surface-level satisfaction. Participants will examine the difference between
satisfaction and loyalty, understand how different generations respond to
management and feedback, and discover practical strategies to build trust,
improve systems, and lead with empathy. Grounded in data and workplace
psychology, the session provides actionable insights to help leaders and teams
foster a workplace culture where employees feel valued and stay committed.
Target Audience
Supervisors,
HR professionals, healthcare administrators, team leads, and organizational
trainers seeking to improve employee retention, engagement, and workplace
culture.
Speaker(s)

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Beau Sorenson
COO, Visionbound, Provo, UT
Beau is the
COO of Visionbound International and is an expert consultant and presenter. He
has over 25 years of experience in the healthcare industry, with a focus on
hospice and home care. He has been Administrator of Advantage In-Home Care and
has served in many capacities at First Choice Home Health & Hospice,
including Director of Operations, Administrator, CFO, and COO. He is also a
current member of the advisory boards for Curantis Solutions, Enzo Health, and
Ruby Health.
Beau is an expert in software systems and is one of the leading experts on
Artificial Intelligence in home health and hospice. He is actively involved in
the home care and hospice community, having served as Legislative Director and
President for the Utah Association for Home Care and currently serving on the
HHFMA Advisory Board, NAHC Advocacy Council, and HCTAC Education Committee.
Beau has
presented breakout sessions and keynote addresses for trade associations and
organizations nationwide on customer loyalty, employee loyalty, the use of AI
in healthcare, improving outcomes, developing a strong culture, and change
management. In addition, he has talked about using your EMR software more
effectively and pulling data from your existing SQL database. Beau has also
worked with individual organizations on process improvements and specific ways
they can improve their organization.
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Continuing Education
Kansas Home Care & Hospice Association is approved as a provider of CNE by the Kansas State Board of Nursing. This course offering is approved for 1.2 contact hours applicable for APRN, RN, or LPN relicensure. Kansas State Board of Nursing provider number: LT0287-0314.
Other disciplines will need to apply independently – a certificate of attendance for 1.0 CE hours will be provided.